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1. How do I put money on an inmate’s account at Adult Detention?
2. Can I put money on an inmate's account with a money order or send in cash?
3. How long does it take for the inmate to receive deposited funds?
4. Can the TouchPay provide an inmate's account balance?

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1. Does Danville Regional Airport offer commercial service?
2. When I fly in to Danville who do I contact for aviation fuel and rental cars?
3. How long is the airport's primary runway?

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1. Can I get legal advice from the City Attorney's Office?
2. How do I file a claim?

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1. Where may I obtain a copy of my birth certificate or a copy of a death certificate?

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1. How do I contact members of City Council?

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1. How do I apply for a position with the City of Danville?
2. How do I contact members of City Council?

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1. When did the City of Danville adopt a council-manager form of government?
2. What is the role of the manager under council-manager government?
3. What is the role of the council under council-manager government?

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1. Do you accept credit cards / debit cards?
2. Can I set up payments for my state taxes that I have filed with the Commissioner of Revenue Office?

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1. Where is the Clerk's Office located?
2. What are the office hours for the Clerk's Office?
3. Where may I obtain a copy of my birth certificate or a copy of a death certificate?

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1. Where should I go to qualify as a personal representative on someone's estate?
2. What information must I have with me at the time of qualification?
3. How much does it cost to have the will probated, recorded, and qualify on an estate?
4. Do I need an appointment?

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1. How do I transfer ownership of real estate?
2. How much does it cost to record a deed?
3. Who can tell me if there are liens against real estate?

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1. How do I know if I need a Danville City Business License?
2. How do I get a Danville City Business License?
3. What are the rules for food trucks in Danville?
4. What is the rate for Meals Tax?
5. What is Meals Tax?
6. What is the rate for the Transient Lodging Tax?
7. Are there any foods or drinks exempted from Meals Tax?
8. What is the rate for the Short-Term Rental Tax?
9. What to do if you purchase a new or used vehicle.
10. What to do if you dispose of a vehicle.
11. How can I check on my Virginia State Tax Refund?
12. Do I need to file a Virginia State Income Tax Return?
13. Where do I get Virginia State Income Tax Forms?
14. What to do if you move in or out of the City of Danville for Personal Property.
15. Where do I mail Tax returns?

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1. Do I need zoning approval for my new business?
2. How is my property zoned?
3. Can I operate a business from my residence?
4. Where can I park my boat or RV at my residence?
5. Where can I get a plat of my property?
6. Why did I receive a letter from the City about a Public Hearing?
7. How can I find out more about new development?
8. How can I find out if my property is within a historic district?
9. What are the regulations for installing/constructing a fence?
10. What are the regulations for building a shed (accessory building) and/or new addition on my house?
11. Who can I call with a fair housing complaint?
12. When do I need a Permit?

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1. What do I have to do to qualify to buy a house under the City's program?
2. I want to receive Section 8 assistance with my rental payment.
3. What can CDBG funds be used for?
4. Who can I call with a fair housing complaint?
5. Are there any agencies in Pittsylvania County that might assist me with housing rehabilitation and/or purchase?
6. I hear I can buy investment properties at a cheap price through City tax sales, City condemned properties or City foreclosure sales. Where can I find a list of these properties?

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1. When do I need a Permit?
2. How can I get a Permit?
3. What information is needed for a Permit?
4. How much do the Permits cost?
5. What is a Rental Housing Inspection Program?
6. How does the Rental Inspection Program work?

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1. Do I need zoning approval for my new business?
2. How is my property zoned?
3. Can I operate a business from my residence?
4. Where can I park my boat or RV at my residence?
5. Where can I get a plat of my property?
6. What is a Hazard Mitigation Plan?
7. Why did I receive a letter from the City about a Public Hearing?
8. How can I find out more about new development?
9. How can I find out if my property is within a historic district?
10. What are the regulations for installing/constructing a fence?
11. What are the regulations for building a shed (accessory building) and/or new addition on my house?

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1. Why do the dispatchers ask me a lot of questions when I call 9-1-1? Shouldn't they just send someone?
2. Is there a non-emergency number I can call?
3. Who do I call for dead animals?

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1. Where do I pay my utility bill?
2. Where can I find a copy of the adopted budget?

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1. How are smaller purchases processed?
2. How do I get my company on the City's Vendor List?
3. How can I purchase surplus/confiscated items from the City of Danville?

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1. Can I burn in the City, and do I need a permit?
2. How can I obtain a fire report?
3. Does the Fire Department install smoke alarms?

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1. How do I apply for a position with the City of Danville?
2. How do I get an email address?
3. How can I get help with completing the online application?
4. Can I apply for more than one position?
5. Will I automatically be considered for other positions once I have applied for one position with the City?
6. Can I attach a resume?
7. How can I print my application for my records?
8. What should I do if my personal information changes (address, phone number, etc.)?
9. What happens after I apply for a position?
10. What if I do not have a computer or Internet access?

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1. Is the City's GIS information available to the public?
2. Does the City provide computer support for the general public?

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1. What is Geographic Information System?
2. How do I request a map? How much does it cost?
3. How do I request GIS data? How much does it cost?

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1. What time does a specific bus route arrive at a location?
2. How do I get information about the trolley service?
3. How do I get a copy of the Route and Schedule Guide?

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1. Is there a charge fee on returned checks?
2. What should I do if I suspect unauthorized use of utility services?

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1. Where can I get information on the new marijuana laws in Virginia?
2. How do I report a crime or suspicious activity?
3. How do I pay a parking ticket?
4. How do I obtain a copy of a report?
5. How do I commend an officer or make a complaint against an officer?
6. Where do I go to get fingerprinted for a job?
7. How do I obtain a concealed weapon permit?
8. What permits are available from the Police Department?
9. How do I obtain a Secondhand Building Fixtures Permit?
10. How do I obtain an Annual Junk Dealer Permit for Secondhand Building Fixtures?
11. How do I obtain a shoulder patch from the department?
12. How do I obtain a copy of my criminal record?
13. How do I obtain my DMV record?
14. How can I find out information on Urban Archery Season?
15. How can I purchase surplus/confiscated items from the City of Danville?

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1. How do I report a traffic signal or sign problem?
2. Where are recycling drop-off centers in the city?
3. What can be taken to the recycling drop-off centers?
4. Does the City of Danville recycle electronics?
5. What is an inoperative vehicle?
6. How does someone report a violation of an ordinance?
7. How long do I have to abate a code violation?
8. Can I make an anonymous complaint?
9. Who should I contact if a sewer backup occurs in my house?
10. How do I report a stopped up storm drain?
11. How do I find out which streets are scheduled for repaving?
12. Will the City trim trees on my private property?
13. What is a City right-of-way and how far does it extend onto my property?
14. Can I get a permit to place a sign on the City right-of-way? What will happen if I place a sign on the City right-of-way?
15. How can I purchase surplus/confiscated items from the City of Danville?

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1. How do I purchase a cemetery plot?
2. Where are cemetery plots available?
3. What determines an adult grave and a child grave?
4. Where do I go to purchase or transfer a cemetery plot?

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1. What is an inoperative vehicle?
2. What should I do if a violation notice has been posted on my property or vehicle?
3. Can an inoperative vehicle be parked on my property?
4. How long do I have to abate a code violation?

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1. How do I sponsor a landscape Danville Interchange Gardens (D.I.G.) site?

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1. Where are recycling centers in the city?
2. What can be taken to the recycling centers?
3. Does the City of Danville recycle electronics?

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1. Is refuse (trash) collected on holidays?
2. How do I report missed refuse (trash) collection?
3. How do I discard an appliance?
4. When does the City pick up loose leaves?
5. How do I report a dead animal in the roadway?
6. What time should I set out my refuse (trash) for collection?
7. Is there a limit on the amount of refuse (trash) that can be collected?
8. What are the limitations for yard waste?
9. Does the City collect loose grass?
10. How do I dispose of paint cans?
11. What about household hazardous waste?
12. How do I report a stopped up storm drain?
13. Who should I contact if a sewer backup occurs in my house?

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1. What is the purpose of putting brine solution on the streets before a snow or ice storm?
2. I am unable to shovel my sidewalk and/or driveway in the event of snow. What can I do?
3. Where should I park a vehicle during snow storms?

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1. What happens during a snow or ice event?
2. How do you decide which streets are included on these brine and salt routes?
3. Why don't we place brine and salt on all the streets in the city, specifically residential streets?
4. When do you begin plowing the roadways?
5. How do I learn about road conditions?
6. I have a medical condition. Can you plow my street in case there is an emergency and an ambulance needs to get through?
7. Why does the plow not remove all of the snow from my road?
8. Why do the plows always push snow into my driveway?
9. Why don't you clean my driveway?
10. I only have on-street parking. Why do you always plow snow against my car?
11. Who removes the snow from sidewalks?
12. Who is responsible for the clearing of handicapped ramps?

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1. How do I report unsafe road conditions after work hours, weekends, or holidays?
2. How do I report that a manhole cover or storm drain cover is off?
3. Who cleans graffiti off of sidewalks and streets?
4. How do I report a guardrail problem?
5. How do I report a cracked or raised sidewalk?
6. How do I find out which streets are scheduled for repaving?
7. Will the City remove a tree from City right-of-way in front of my property?
8. If a City right-of-way tree needs to be trimmed, what do I do?

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1. Is there an appeal form necessary to appeal to the Board of Equalization?
2. What are the annual Real Estate taxes on my property?
3. How do I change the mailing address on my Real Estate Tax Bill?
4. What do I do if I receive a Real Estate tax bill that should have been mailed to my Mortgage Company escrow?
5. What do I do if I receive a Real Estate tax bill for property that I have sold?

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1. How do I receive a DVD copy of a program that aired on River City TV?

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1. When can I visit an inmate?
2. How can I enroll someone in Project Life Saver?
3. How do I put money on an inmate’s account at the City Jail?
4. Can I bring medication to an inmate?

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1. How do I put money on an inmate’s account at the City Jail?
2. Can I put money on an inmate's account with a money order or send in cash?
3. How long does it take for the inmate to receive deposited funds?
4. Can the TouchPay provide an inmate's account balance?

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1. How do I know if I am eligible to receive benefits?
2. What do I do if I suspect child abuse?
3. Am I eligible for Medicaid?
4. How do I find out information on adoption or foster care?
5. How do I receive help with my heating/cooling costs?
6. Can Social Services help me find a job?
7. What do I do if I suspect adult abuse?
8. How do I apply for Neighbors Helping Neighbors assistance?
9. What do I do if I suspect someone is receiving benefits they shouldn't be?
10. I'm pregnant - what services are available to me?
11. How can I become a day care provider?
12. How can I become a companion provider?

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1. How long does adopting take?
2. How much does it cost to adopt?
3. What kind of children are waiting to be adopted?
4. Is financial assistance available for adoptive parents?
5. What is adoption?
6. Are there certain requirements before becoming an adoptive family?
7. Is fostering or adopting a child just like raising my own children?

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1. What is foster care?
2. Are there certain requirements before becoming a foster family?
3. Why are some children placed in foster care?
4. Is fostering or adopting just like raising my own children?

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1. Is there a security code or password needed to connect to WiFi at any Hot Parks?
2. Is there a time limit to the free wireless internet in any of the Hot Parks?

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1. Why is there a convenience fee?
2. How much is the convenience fee?
3. Does the City receive the money from the convenience fee?
4. How long will it take for my payment to post?
5. I received a utility disconnection notice, am I able to pay online?

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1. What should I do if I lose power?
2. Once I have reported an outage, what steps do you take?
3. Why can't Danville Utilities tell me when my power will be restored?
4. What if a power line falls into my yard?
5. Why did a service truck go through my neighborhood without stopping to restore my power?
6. Why did my power come back on, then go off again a few minutes later?
7. What if I have medical equipment?
8. Can I use a portable generator to produce electricity for my home during an outage?

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1. How do I view the Veterans Memorial webcam?

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1. When are general elections?
2. What time do the polls open?
3. Do I have to show identification at the polls?
4. How do I change my political party preference?
5. How do I change my address if I move?
6. How do I determine which voting precinct that I’m in?
7. How do I get my civil rights restored if I have had a felony?